HopeSource’s Energy Assistance Program helps individuals pay their heating bills, whether it’s electricity, gas, oil, propane, wood, or wood pellets. Assistance also may be available for those who have a heating or cooling crisis.
2024-2025 program year sign-ups begin Tuesday, September 17, for households who have members 60 and older, under the age 6 or who have disabilities. If your household does not fit one of these categories, please wait until November 5 or later to sign up.
To request an Energy Assistance appointment, please fill out and submit the form below, selecting Energy/Utility Assistance when asked “What can we help you with?” Please do not submit your request more than once.
HopeSource’s Energy Assistance Program helps individuals pay their heating bills, whether it’s electricity, gas, oil, propane, wood, or wood pellets. Assistance may also be available for those who are at risk of having their household water shut off due to unpaid bills or have a heating or cooling crisis.
To request an Energy Assistance appointment, please fill out and submit the form below. Please do not submit your request more than once. The Energy Assistance program includes an educational component that is separate from your appointment with our Energy Assistance staff. You will receive information on this when you apply.
Availability of assistance is determined by available funds and the date of application.
Eligibility for the program is based on funding and household income. Please see the chart below for income limits based on household size. What determines "Net Monthly Income" is determined by program policies. If you have questions about income eligibility, please call the HopeSource office (509-925-1448) and ask to speak with the Energy Assistance Department.
We offer both in-person and virtual Energy Assistance appointments. After you have applied for Energy Assistance, you will receive a postcard or email letting you know what documents we need from you and when. Don’t worry if you don’t hear from someone right away. Due to the high volume of requests, it may be up to 3 months before you are contacted.
When you are asked for your documents, please respond in a timely fashion. Note that failure to come to an in-person appointment or to provide the requested documentation may result in the termination of your application and the need to reapply. Click on our Frequently Asked Questions for more information.
The Conservation Education Program provides clients with energy-saving measures that can be done in the home. See the Conservation Services page for a better understanding of what you can do to save energy in your home.