Energy Assistance

What We Do

HopeSource’s Energy Assistance Program helps individuals pay their heating bills, whether it’s electricity, gas, oil, propane, wood, or wood pellets. Assistance may also be available for those who are at risk of having their household water shut off due to unpaid bills or have a heating or cooling crisis.

To request an Energy Assistance appointment, please fill out and submit the form below. Please do not submit your request more than once. The Energy Assistance program includes an educational component that is separate from your appointment with our Energy Assistance staff. You will receive information on this when you apply.

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Income Guidelines and Program Information

The Energy Assistance Program year is from October to September. Availability of assistance is determined by available funds and the date of application.

Eligibility for the program is based on funding and household income. Please see the chart below for income limits based on household size. What determines "Net Monthly Income" is determined by program policies. If you have questions about income eligibility, please call the HopeSource office (509-925-1448) and ask to speak with the Energy Assistance Department.

Documents Needed for Energy Appointments

Photo ID for everyone in the household over the age of 18
Social Security Cards or proof of citizenship or legal status for everyone in the household
Income Statements for last month for everyone in the household 18 years or older
Energy Bill (utility company, propane provider, etc.)
24-hour/final shut-off notice (if applicable)
Physical Address Verification (can be current bill if your name is on the account)

We offer both in-person and virtual Energy Assistance appointments. After you have applied for Energy Assistance, you will receive an Energy Assistance postcard in the mail or by email if you provided an email address. This postcard or email will detail how to proceed with your application. Don’t worry if your postcard doesn’t come right away. Due to the high volume of requests, it may be up to 3 months before you receive the postcard requesting the documents above. Please note that failure to come to an in-person appointment or to provide the requested documentation may result in the termination of your application and the need to reapply.

Visit our Frequently Asked Questions for more information.

Frequently Asked QUESTIONS

Energy Assistance

What We Do

Income Guidelines and Program Information

Documents Needed for Energy Appointments

Conservation Education